berkah 99 Terms of Use

We at berkah 99 set out these terms to clarify how our platform operates, what we expect from users, and what you can expect from us. These terms cover account opening, deposits and withdrawals, game rules, dispute resolution, and the legal framework under which we operate. By opening an account on berkah 99, you agree to these terms.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

This page outlines our core policies. If you have questions about any term or how it applies to your account, our Live Chat team is available to clarify.

Account opening and registration on berkah 99

To open an account on berkah 99, you must be of legal age in your jurisdiction and not prohibited by law from using our services. We require a valid national ID, a current email address, and a phone number. During registration, you provide basic personal information; we use this to verify your identity and comply with anti-money-laundering regulations.

We verify your identity using your national ID and a selfie. This process typically completes within one business day. Once verified, you can deposit and withdraw without further delays (subject to banking-partner processing times). We do not share your personal data with third parties except where required by law or to process your payments.

Our berkah 99 deposit and withdrawal policy

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts (mobile banking, local payment, online payment, e-wallet). E-wallet deposits typically credit within minutes. Virtual-account transfers settle subject to your bank's processing window — usually within one business day. We do not charge deposit fees, but your bank or payment partner may apply transfer costs.

Withdrawals follow the same path in reverse. You request a payout through your account dashboard; we process it subject to verification windows and banking-partner timelines. We do not charge withdrawal fees. Withdrawal requests are subject to our standard review process to prevent fraud and comply with anti-money-laundering regulations.

Game rules and settlement on berkah 99

Each game category on berkah 99 (football markets, live-dealer tables, slots, esports) has its own rules and settlement mechanics. Football markets settle based on official match results. Live-dealer games settle based on the cards or numbers drawn in our studio. Slots settle based on our RNG (random number generator). We do not manipulate individual outcomes or results.

All game outcomes are recorded in your account history. You can review past transactions, verify settlements, and dispute any result within a reasonable timeframe. If you believe a settlement is incorrect, contact our Live Chat team with your transaction ID and details.

Settlement

The process by which a game outcome is finalized and your account balance is updated. Settlement timing varies by game category.

RNG (Random Number Generator)

The algorithm that determines slot and live-dealer outcomes. Our RNG is certified and audited to ensure fairness.

KYC (Know Your Customer)

Our identity verification process. We use KYC to comply with anti-money-laundering regulations and prevent fraud.

Virtual Account (VA)

A unique bank account number we generate for you. You transfer funds to this VA, and the deposit credits your berkah 99 balance.

Bonus terms and promotional offers

We do not advertise fixed bonus amounts or guaranteed payouts. Any promotional offer we make is subject to terms and conditions, which we display clearly at the time of the offer. Bonuses, if offered, are credited to your account and may be subject to wagering requirements or other conditions. We reserve the right to modify or withdraw promotional offers at any time.

We do not offer bonuses that are misleading or unverifiable. If you have questions about a specific promotion, our Live Chat team can explain the terms and conditions.

Dispute resolution and jurisdiction

If you dispute a transaction or believe we have breached these terms, contact our Live Chat team with details. We investigate disputes within a reasonable timeframe and respond with our findings. If you are not satisfied with our response, you may escalate the dispute through our formal complaint process.

These terms are governed by the laws of the jurisdiction in which berkah 99 operates. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you access berkah 99 from a prohibited jurisdiction, we reserve the right to suspend or close your account.

Your rights on berkah 99

You have the right to access your account data, request corrections to inaccurate information, and request deletion of your account (subject to legal retention requirements). You have the right to dispute any transaction and request a review of our settlement. You have the right to contact our support team and receive a response within a reasonable timeframe.

You do not have the right to transfer your account to another person, use multiple accounts to circumvent our terms, or engage in fraud or money laundering. We reserve the right to suspend or close your account if we detect suspicious activity or breach of these terms.

Our commitments to users

We commit to protecting your personal data using industry-standard security practices. We commit to processing your deposits and withdrawals fairly and transparently. We commit to settling game outcomes based on actual results, not manipulation. We commit to responding to your support requests within a reasonable timeframe.

We do not commit to guaranteed outcomes, fixed withdrawal times, or availability in all jurisdictions. We do not commit to maintaining service during technical incidents beyond our control. We do not commit to offering specific games or payment methods indefinitely — we may add or remove services at any time.

Jurisdiction notice

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Before opening an account on berkah 99, verify that our services are accessible and legal in your location. Users are responsible for checking their own jurisdiction's law.

If you are in Jakarta, Surabaya, Bandung, or Medan and have questions about local regulations, contact our Live Chat team. We can provide general guidance, but we recommend consulting a local legal resource for jurisdiction-specific advice.

These terms were last updated and are effective as of the date displayed on this page. We may update these terms at any time. Continued use of berkah 99 after an update constitutes acceptance of the new terms. If you do not agree with any update, you may close your account.