berkah 99 Platform Privacy Notice

This page describes what we collect when you use berkah 99 and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering regulations. We do not sell your data to third parties, and we use industry-standard encryption to secure it.

Our privacy practices are designed to be transparent. We explain what data we collect, why we collect it, who has access to it, and how long we keep it. If you have questions about how we handle your information, our Live Chat team can clarify our practices.

We are committed to protecting your privacy while operating within the legal requirements of the jurisdictions where we provide services. Our services are available only where local law permits.

What data we collect on berkah 99

We collect personal information during account registration: your full name, national ID number, date of birth, email address, and phone number. We also collect your address and payment method details (bank account or e-wallet identifier). This information is required to verify your identity and comply with anti-money-laundering regulations.

We collect transaction data: every deposit, withdrawal, and game activity is recorded in your account history. We collect device and connection data: your IP address, browser type, and device identifier. We use this data to detect fraud, prevent unauthorized access, and improve our platform's security.

How we use your data

We use your personal data to verify your identity (KYC), process your deposits and withdrawals, and settle your game transactions. We use your transaction data to detect fraud, prevent money laundering, and comply with regulatory requirements. We use your device and connection data to secure your account and prevent unauthorized access.

We may use your email address to send you account notifications (login alerts, withdrawal confirmations, support responses). We do not send marketing emails unless you opt in. You can manage your email preferences through your account settings.

Third-party processors and data sharing

We share your data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to process your deposits and withdrawals. We share your data with our KYC verification partner to verify your identity. We share your data with our hosting provider to store and secure your account data. These third parties are contractually bound to protect your data and use it only for the purposes we specify.

We may share your data with law enforcement or regulatory authorities if required by law. We do not share your data with marketing partners, data brokers, or any other third party without your explicit consent.

KYC (Know Your Customer)

Our identity verification process. We use KYC to comply with anti-money-laundering regulations and prevent fraud.

Encryption

A security method that converts your data into a code that only authorized parties can read. We use encryption to protect your personal data in transit and at rest.

Data retention

How long we keep your data. We retain personal data for as long as your account is active, plus a period required by law for regulatory compliance.

Third-party processor

A company we hire to perform specific functions (e.g., payment processing, identity verification). We remain responsible for how they handle your data.

Data security and storage

We use industry-standard encryption (TLS/SSL) to protect your data in transit. We store your data on secure servers with access controls and regular security audits. We do not store your password in plain text — we hash it using a one-way algorithm so that even we cannot read it.

Our servers may be located outside your jurisdiction. By using berkah 99, you consent to your data being transferred to and stored in other countries. We apply the same security standards regardless of server location.

Cookies and tracking

We use cookies to remember your login session and preferences. These cookies are essential for the platform to function. We do not use cookies for tracking or advertising purposes. You can disable cookies in your browser settings, but this may affect your ability to use berkah 99.

We do not use third-party analytics or tracking pixels. We do not share your browsing data with external services.

Your rights and how to contact us

Your rights regarding your data

You have the right to access your personal data. You can download your account history, transaction records, and personal information through your account dashboard. You have the right to request corrections to inaccurate information. If your email address or phone number changes, update it through your account settings.

You have the right to request deletion of your account and associated data, subject to legal retention requirements. We may retain your data for a period required by anti-money-laundering regulations even after account closure. You have the right to object to data processing for marketing purposes — we do not send marketing emails unless you opt in.

Data breach notification

If we discover a data breach that affects your personal information, we will notify you through your registered email address within a reasonable timeframe. We will describe what data was affected, what steps we have taken to secure it, and what steps you should take to protect yourself.

Contact us about privacy

If you have questions about our privacy practices, how we handle your data, or how to exercise your rights, contact our Live Chat team. We respond to privacy inquiries within a reasonable timeframe. If you are in Jakarta, Surabaya, Bandung, or Medan and have specific privacy concerns, our team can provide localized guidance.

Policy updates

We may update this privacy notice at any time. We will notify you of material changes through your registered email address. Continued use of berkah 99 after an update constitutes acceptance of the new privacy notice. If you do not agree with any update, you may close your account. This notice was last updated and is effective as of the date displayed on this page.